Refund & Cancellation Policy

Last updated: October 26, 2026

All services are digital and paid upfront. We want every order to be worth what you paid, and this policy explains what happens when something goes wrong.

If we can’t deliver

If we are unable to deliver the work described in your quote, for any reason, we will refund the full amount you paid.

Incomplete deliveries

If a delivery is materially incomplete, meaning it leaves out a significant part of what your quote described, you may request a refund by emailing deltadreamsolutions@gmail.com within 7 days of delivery. Tell us what is missing. We will either complete the missing work promptly, if you prefer, or refund the order in full or in proportion to the missing part.

Cancellations

• Before work starts: you can cancel for a full refund.
• After work has started: email us. We will refund the portion of the work not yet done.
• After delivery: orders can’t be cancelled, but the incomplete-delivery terms above still apply.

What isn’t covered

Refunds aren’t available because a finding was not what you hoped for, for example an agent-file scan that flags no issues, or one that flags issues you disagree with, provided the work matches the quote. Our services are reviews and reports, not guarantees of security or business outcomes (see the Terms of Service).

How refunds are paid

• Card (Stripe): refunded to the original card. Banks typically take 5–10 business days to show it.
• Bitcoin (on-chain): refunded in Bitcoin to an address you provide, for the US-dollar amount you paid, converted at the rate when the refund is sent. Network fees for the refund are paid by us.
• X Money: refunded to the X Money account that paid.

We aim to process approved refunds within 5 business days.

Contact

Refund and cancellation requests: deltadreamsolutions@gmail.com